Quality Customer Support
Quality Customer Support
One of the leading Business Process Outsourcing (BPO) company and absolute-service provider based in the Philippines that will provide the best solution to your staffing requirements. We scouted the best and the smartest professionals from Business Process Outsourcing and Freelancing. Our goal is to provide total customer satisfaction, meeting the client’s standard or even exceed it.
The leading full-service Business Process Outsourcing (BPO) company from the Philippines that will provide the best solution to your staffing requirements. We scouted the best and the smartest professionals from Business Process Outsourcing and Freelancing. Our goal is to provide total customer satisfaction meeting the client’s standard or even exceed it.
How we work?
Our company provides world-class service to all sorts of clients all throughout the world. You can always count on us to produce and provide highly-skilled professionals with superb communication skills and great customer service. Our employess are highly experienced and are well-trained by the top BPO proferssionals across the country.
Virtual Buddy24/7 offers affordable and reasonable rate to our clients, enabling them to have a bigger financial capacity to hire more employees from us – and therefore, providing more job opportunity for deserving individuals.
Each and every one of out employee is meticulously selected by our talent acquisition team to ensure that we provide the clients only the best fit for them.
These employees are perfectly managed and are given individual training and coaching if needed and is always supported by our support team in every step for them to be able to perform each task seamlessly and religiously.
Top Agents
Virtual Buddy houses experienced individuals with an accumulated
experience of 10+ years in the industry
who were hand-picked for quality work.
Committed Teams
Teams of highly technical individuals are assigned per campaign to make sure that high results are always attained and goals are always achieved.
Cost
If you are looking for quality work but don't want to pay too much, give us a try! Lowest cost, no minimum, no obligations!
Provide Quick, Quality, Flexible
Customer Service
1. Quick Response to Prospective and Exisiting Customers
Hold on to interest from prospective customers and existing customers by being quick to respond to their questions or concerns.
2. Securing Quality Support
Virtual Buddy 24/7 can provide you with detailed analytics on the most common issues impacting your customers so we can address problems with the best approach possible.
3. Omni-channel support
Our agents can provide support through multiple channels like live chat, phone, and email support.
Save Your Time
1. Handle Back Office Processing
value work.
2. Handle Hiring Top Talent
All our agents have extensive call center experience in language, typing abilities, and mock tickets, and train them on customer service best practices, from style to platforms like Zendesk and Shopify that are relevant across many businesses.
3. Handle Training
All you have to do is send us your existing customer service training materials, and we’ll take care of the rest! We’ll create custom text/quiz modules to bring new agents up to speed. We can generally on-board new agents within a week!
Want to do business with us?
Virtual Buddy 24/7 provides cost-effective and quality work at a fraction of the expense of an in-house team member, and you only pay for the hours we are working for you. Take advantage of an exceptional service for as low as $10 an hour. Looking forward to working with you!
Our Services
for cost-effective workforce for their campaign through email, chat and phone support.
E-Commerce
Virtual Buddy 24/7 is a leading eCommerce service provider helping retailers implement system solutions, optimize product listings, and manage content across marketplaces and platforms.
Listing
Amazon, eBay, Magento brand and product listings
Digital Marketing
Inbound marketing, email marketing, social media ads, google ads, and content marketing
Customer Support
Address your customers' issues and resolve them in a timely and efficient manner
Schedule Management
Plan each activity's duration, resources needed, and assigned team members' availability effortlessly
Social Media Marketing
Have a team in charge of every aspect of your company's social media presence
With Virtual Buddy 24/7, buying and selling online has never been easier!
Health Care
We offer healthcare BPO services and healthcare support services which enrich resource allocation, boost financial performance and increase the effectiveness of providers.
Medical Billing
Work with best team to process and follow-up claims with health insurance companies.
Data Entry
Hire individuals with attention to detail, efficient verbal and written communication skills, has the ability to sort, review, and correct data as needed
Appoinment Scheduling
Have your appointments set and scheduled efficiently and easily by the our best teams
Customer Support
Address your customers' issues and resolve them in a timely and efficient manner
Digital Marketing
Inbound marketing, email marketing, social media marketing, and content marketing
Manage and access your health care and health care services remotely!
Administrative Tasks
Virtual Buddy 24/7 provides effective and efficient administrative services that would prove integral to achieving operational excellence in successful business in many areas.
General Virtual Assistant
Have your own specialized team to work administrative services to clients from our remote office location
Customer Support
Address your customers' issues and resolve them in a timely and efficient manner
Mortgage
Insurance
Real Estate
Work with the best real estate representatives in the country!
Schedule appointments, organize file systems, and reach out to a wider market!
Contact Us
customers the experience they deserve.
Drop us a line and we’ll be in touch with you as soon as we can.
Let's get started
affordable and flexible customer support model available.
+1 203 552 2231
customersupport@virtualbuddy247.net
Philippines